◊ Returns

If you are unhappy with your purchase, you have 10 days from the delivery date to return your unworn items with original tags (if any) and your packing slip for a full refund.

Exchanges or store credit only after the 10 day window.

You are responsible for shipping fees if you need to make a return/exchange. Shipping fees are non-refundable. Sale items are final.

ASK US ABOUT BUYING YOUR VINTAGE ITEMS!!!!!!

◊ Vintage Items Disclosure

Our vintage and preloved items are just that- vintage and preloved! This means that these items may show some wear and tear or have nicks, scratches, stains, rips, etc. but that's what makes them so unique. Please keep this in mind when purchasing a vintage item. We do our best to clean our products and always photograph and/or list any imperfections on our website. The price of an item reflects the condition it's in. If you have further questions about any item on our website, please reach out! We would be happy to send you additional photos/information on an item:)

◊ Shipping and Handling

You will always receive a tracking number with your order! Please allow 1-2 days to process your order and 2-3 business days to ship. Diamond 9 Co. is not responsible for lost or stolen packages. We will be happy to work with you to try and solve any issue in regards to shipping delays, but once your package is dropped off at the post office, it is no longer our responsibility.

Please contact us at diamond9co@gmail.com with any questions!